Last updated: 6 September 2026
This Privacy Policy explains how Jiangyin Aige Co., Ltd. (“AIGE”, “we”, “us”) handles personal information in connection with jy-aige.com and business enquiries sent through this website.
1. Information you provide
When you contact us, request a quotation or ask about samples, you may provide your name, company name, email address, phone or WhatsApp number, and details of your enquiry. Product selections and any specifications or files you choose to send may also form part of your enquiry. Please only provide information relevant to your request.
2. How information is used
Information submitted with an enquiry is used to respond to your questions, discuss products and requirements, prepare quotations, and communicate about requested samples or business arrangements. Technical information may also be processed to operate the website, troubleshoot problems and protect it against misuse.
3. Cookies and technical information
The website and its service providers may process technical information such as your IP address, browser type, requested pages and access times. Cookies or similar browser storage may support functions such as language preferences, sessions and enquiry selections.
You can manage or delete cookies through your browser settings. Restricting cookies may affect some website functions. Browser controls do not change how information already submitted in an enquiry is handled.
4. Service providers and external services
Information may be handled by providers supporting website hosting, email delivery, security and business communications where needed to provide those services. Information may also be disclosed where required by applicable law or to address unlawful activity.
This website includes links or embedded services from third parties, such as Google Maps and WhatsApp. These providers may receive technical information when their content loads or when you use their services. Their own privacy policies apply to their processing. Please review those policies before providing information through an external service.
5. Retention and security
The relevant retention period depends on the purpose of the information, the progress of an enquiry or business relationship, and applicable recordkeeping or legal requirements. You can contact us to ask about the information associated with your enquiry or to request its deletion.
No method of internet transmission or electronic storage is completely secure. Please avoid sending passwords, payment card details or other sensitive personal information through the enquiry form.
6. International enquiries
AIGE is based in China. If you contact us from another country, your enquiry will be received and handled in China. External communication and hosting providers may also process information in the locations where they operate.
7. Your choices and requests
You can choose whether to submit an enquiry. Without the necessary contact details, we may be unable to respond. Subject to applicable law, you may request access to, correction of or deletion of your personal information, or raise an objection or concern about its use. Where processing relies on consent, you may request to withdraw that consent. Some records may need to be retained to meet legal obligations.
To make a request, email sales@jy-aige.com. Please include enough information to identify your enquiry; we may need to verify your identity before handling a request. You may also contact the relevant data protection authority where applicable.
8. Updates and contact
This policy may be updated to reflect changes to the website or its information practices. The latest version will appear on this page with an updated date.
Jiangyin Aige Co., Ltd.
Email: sales@jy-aige.com
Website enquiries: Contact Us
